I stayed here with my parents end June 2008, stayed for 5 days. We had requested for a triple room and they got us a basement room - big enough for 3 of us. Tho initially when we saw we were placed next to the bfast room, we were worried bout the noise, but it was perfect.

Which brings me to bfast - fabulous and delicious - eggs (2 types), sausages, baked beans, bacon - all very well cooked, plus a small selection of cereal, cheese and breads.

The hotel itself is lovely, and the use of the free internet available 24/7 was much appreciated.

Location is fantastic, just 5 mins walk to Marble Arch, with nearby grocers, small cafes and resturants if we're feeling lazy to venture more than 10mins beyond the hotel to have a bite.

Just returned from a seven nights stay at this hotel, located on Upper Berkeley Street in the Mayfair section of London. The hotel has only about sixteen rooms and the charges are relatively reasonable (for London). Our room was very comfortable with two twin beds - mattress was quite firm and needed some duvet underlay for my wife. Wi-fi was readily available and free computed access in the lounge was very helpful. The airconditioning worked fine in our room although the fan speed was difficult to control and led to some chilly mornings!

The staff was uniformly helpful and excellent. They responded immediately to meet our needs for extra towels, an additional duvet, etc. They readily provided directions, reserved restaurants and called for taxis when needed. Two negative observations: In spite of promised morning newspapers, only a few were available in the lounge and they soon disappeared when guests took them to their rooms. The second, more serious criticism was the poor breakfast choices in the downstairs dining room. Included in the room charge, breakfast included juices, coffee or tea, cereals, fruits, rolls and hot dishes. The latter included either bacon or sausages, baked beans and two kinds of eggs - scrambled or hard boiled. Unfortunately, the hot dishes were not well prepared and also quite lukewarm or cold. Breakfast was only served from 8 AM to 9:30 AM.

A final, very positive, aspect of the hotel is its location. It is only a block away from Edgeware Road and three blocks away from Marble Arch, so tube and bus services were readily accessible.
The predominant Middle East population in the area provided easy market shopping and some fine Lebanese or Moroccan restaurants. However, our greatest meal in the neighborhood was in Porte des Indes, a fantastically decorated Indian restaurant with marvellous dishes.

We stayed in the Sumner for 5 nights. The hotel was an old building that had been revamped but still kept its charm. There was a great sitting room with an open fire with books to read or just a place to catch up with friends which was great!

There was also free internet access. The staff were very friendly and helpful. They also had their own printed travel booklet which had fantastic info on sights to see and surrounding restaurants, even a map of the shop locations on Oxford street.

The breakfast was an added bonus in the morning. It was close to transport and laundry facilities. The rooms themselves were a bit small, but they were suitable for us. The room and bathroom were modern, comfortable and clean.

The Sumner is fantastic value for money! I would not hesitate to recommend this hotel, and in fact we will stay there again in the near future!

My husband and I stayed at the Sumner for three nights in July 2008. We had booked a King Room through the hotel's website (very user-friendly!) and stayed in Room 205. Out of all the many different hotels we have known in London over the years, the Sumner is easily the best.

The location is very convenient for public transport (busses and the Underground from Marble Arch), shopping on Oxford street, and the lovely Hyde Park is just five minutes walk away. A taxi to Paddington Station is relatively cheap (as far as anything is in London) and fast, and from there it's an easy ride to Heathrow Airport on the Express train. Certainly an improvement to the slow ride on the Underground. The area around Marble Arch seems to be firmly in Middle Eastern hands now and there were lots of nice restaurants and excellent cafés just around the corner from the hotel. There's also a pub and some small supermarkets.

The hotel is very clean and our room was spacious (for London standards). Small bathroom but plenty of fluffy fresh towels and a good powerful shower (by any standards). Our room looked out the front and traffic noise could be heard, so despite the double- glasing it was not as quiet as I had hoped for. Unfortunately, the A/C was right beside the bed and I was a bit bothered by the cold air blowing straight at us. We had very good wireless internet connection in our room and loved the fact that they had three different kinds of socket (UK, Europe, US) actually fitted in the wall by the desk. Why don't other hotels think of that kind of thing?

The breakfast buffet should suit most tastes, good continental selection (and fresh fruit!) as well as the traditional cooked breakfast. Nice selection of breads too. The breakfast room is downstairs though and has no daylight or views, so you don't tend to linger.

But what really makes this hotel is the friendly, well-trained and highly efficient staff. Everyone seems to be from Poland (no wonder, since the owner is apparently Polish) and they can't do enough for you. A very refreshing change from the attitude you meet elsewhere in the UK. Well done!

There are cheaper places to stay but this hotel is excellent value for the money you pay, and if it's the Marble Arch area you want to stay in (or you're not bothered where you are), I would definitely look no further.