We stayed at the Westin Grand for four nights at the beginning of July and were pleased we had chosen this hotel. It has a great location and we found most of the staff very pleasant and helpful. We had a room on the 11th floor which had a separate bedroom, lounge with kitchenette facilities and spacious bathroom. There is currently some construction going on opposite the hotel but as we were out for most of the day we were not affected by this. Yes, there can be some traffic noise, but this hotel is in the heart of the city - its expected!

We did encounter one problem during our stay. We had pre-paid for four nights through our travel agent. But it would appear that an error had been made by the hotel reservation staff as when we returned to the hotel in the evening on the last day of our stay our room key had been de-activated and we were unable to access the lift or get into our rooms. Our friends found that their room had not been made up either. The situation was quickly resolved once we were able to provide the reception manager with confirmation of our pre-payment for four nights. However, she did not apologise for the error or inconvenience. When we went out of the hotel that evening for dinner we confirmed with reception that the matter had been completely resolved and received an apology from the desk clerk, the Reception Manager being nowhere to be seen, However we did feel that she should have apologised immediately she saw that the error was on the part of the hotel and not us.

Nonetheless, we enjoyed our stay at the hotel and loved Vancouver. Too busy visiting Granville Island, Stanley Park, Gastown, Grouse Mountain, Capilano, sightseeing and shopping to use many of the facilities at the hotel, but the pool did look nice.

We stayed in the Westin Grand for 4 nights while visiting Vancouver in June '08. The deluxe corner suite is fantastic with kitchenette, living room, and separate bedroom. Bathroom is finished with tile and granite everything. Can't beat the Westin heavenly shower!

The hotel is fairly pricey, but you get what you pay for. The rooms are well kept and extremely clean. The bed was more comfortable than at home.

The lobby and common areas are beautiful. Underground parking was easily accessed, and the location directly on Robson street was great.

Would definitely recommend this hotel to anyone.

My husband and I stayed here on 2 occasions over Dec and January, and both times were a very pleasant stay. The rooms were clean and comfortable. The first room we had was on a lower floor and didn’t have much of a view, but when we returned after our touring, we upgraded to a larger suite, which was much more spacious and on a higher floor. The suite had a large tub and separate lounge area.
We got an internet rate on the first booking of $215 CAD which was prepay for 8 nights. The second room we stayed for 3 nights and it included internet and was a bit more a night.
The property was very easy to access, and from living in Vancouver 5 years ago we knew that it was in a great location. The bonus is that there is grocery store right down stairs, and you have all the facilities to make your own breakfast. This hotel is also very close to Pacific centre, Granville and Robson Streets, the perfect location.
Parking is Valet, most of the time they were good, unloading the bags, and helping. There were only a few times where they were very busy that it was a bit slow bringing the car around.
Front desk staff was friendly, and once we had our key deactivated, and they fixed that no problem.
We chose this hotel for the gym facilities, these were fantastic.
Over all I would come back to this hotel due to all of the above. But most of all the price is very good for a downtown hotel.

This is a fantastic hotel, with great facilities.
The Staff are both friendly and very professional. loved the pool and Jacuzzi. its location on Robson street was great because everything you need was in walking distance, be it food, drink or trip pick up/drop off.
I will return here again