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La Tortuga Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 420 Reviews
5.0 of 5 stars
296
4.0 of 5 stars
86
3.0 of 5 stars
18
2.0 of 5 stars
17
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 180 hotels in Playa del Carmen
Show Hotel DetailsHide Hotel Details
  • Rooms: 51
  • Address: Avenida 10, esq Calle 14 Playa del Carmen 77710 Mexico
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private... This description is based on information provided by the hotel.
Free High-Speed Internet Swimming Pool
Check Rates: $216 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of La Tortuga Hotel

( 53-57 of 420 )
“Very Happy”

La Tortuga Hotel

Jul 14, 2008
5/6 found this review helpful

We have just had a weeks stay (7 nights pay for 6) at La Tortuga. We chose it after reading all the reviews and it was No 1 on the Trip advisor website . It read well and seemed like the sort of place that we were looking for. It was. Lovely and small in the touristy town of Playa del Carmen. It was one block back from the busy 5th Avenue, and two blocks from the beach. Everything was perfect for us, nice room (308) with balcony overlooking the pool. We ate at the restaurant attached called El Bristro, which I have to say has the best prawns on skewers, the steaks are like candyfloss - so we felt it was hard to beat and ate there three nights. The 50% voucher you get on arrival is well worth it. Great value for money. The mayan restaurant 3 blocks down to the left called Xanche was superb too, especially the pork cooked in the banana leaf. Conchita I think was the name of the dish.

The pool was lovely to collapse into at the end of a hectic day at the beach club. We preferred Sensi beach club. The reception staff were superb, very helpful and friendly.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PuddyCatNZ's Summary
Date of Stay: July 2008
Member since: July 14, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Time at La Tortuga!!”

La Tortuga Hotel

Jul 12, 2008
2/4 found this review helpful

Absolutely Wonderful Stay!
Five friends (all women) were there celebrating my best friends bachelorette party.
From the welcoming by the hotel staff all the way till our good-byes, and everything in between was great! The breakfast was excellent with a lot of variety. The room was left spotless every day after the chamber maid came by (her name was Rosa). The entire staff was very attentive. They place itself was very low key. Would recommend some mood music by the pool during the day. Would highlhy recommend this hotel. 5 stars in my book!
BTW- Make sure you don't leave without a visit to Senor Frogs (within walking...crawling distance from hotel).

  • This TripAdvisor Member:
    • Liked — Staff was wonderful
    • Disliked — No music in public areas (pool)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avill's Summary
Date of Stay: July 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: July 12, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“perfect wedding!”

La Tortuga Hotel

Jul 5, 2008
1/2 found this review helpful

We found La Tortuga after doing lots of research on this site, and stayed there last May when we got engaged. We loved it so much that we chose to stay there with our guests for our wedding. There were 9 couples total and we felt like we owned the place.

Both of us work for a major hotel chain, and this is our favorite hotel. It is charming and unique, and the service is unbelievable. Jessica helped us with our reservations for our guests and was very responsive. Pablo managed our welcome dinner at the solarium and it was amazing. Esteban served us at breakfast and got to know our whole group. Fidel and Daniel worked the bar and were really great. We still remember their names 3 months later. When we left we got hugs and kisses from all.

We stayed in room 117 right next to the pool, with a hammock and 2 chairs in front and a rooftop jacuzzi. The room was modern and comfortable, great a/c, double stone sinks, big glass shower.

Hot breakfast is included daily, our favorite is the montulenos. Happy hour is 5-6pm and is 2x1, try the frozen mojito and don't miss the Clase Azul tequila -- very smooth.

The location is great, steps from the center of town. The beach club is a good 10 minutes but a nice walk, or you can walk 2 blocks to the public beach.

We love Playa so much we often consider buying a condo, but would miss our friends at La Tortuga! We plan to return for our anniversary if not sooner. La Tortuga deserves to be #1!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlayaL0ver's Summary
Date of Stay: April 2008
Member since: August 30, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fabulous Boutique Hotel in PERFECT location!”

La Tortuga Hotel

5 of 5 stars
Bellingham WA
Jul 4, 2008
2/3 found this review helpful

This hotel was amazing! It was homey and relaxing. The staff were wonderful, and we loved the free breakfast every morning. Definitely recommend the fruit plate and whole wheat pancakes. Dinner was also excellent, especially with the hotel guest discount on top of the already reasonable prices. The bed was super comfortable. We had a junior suite on the 3rd floor. Our room could use some updating as we saw others that had been, but it was nice and clean. Perfect distance from 5th ave. Didn't really hear much noise at night, but had the luxury of a short walk to all of the action. The beach at Mamitas was beautiful. We had no problem getting lounges and umbrellas. The pool was just right and fun to swim around in.

Overall, we really enjoyed our stay, and would 100% stay here again, as well as recommend it to any of our friends & family.

  • This TripAdvisor Member:
    • Liked — The location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tobyrhen's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: September 16, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Dream Hotel”

La Tortuga Hotel

5 of 5 stars
Locust Grove, Georgia
Jul 4, 2008
2/3 found this review helpful

Just got back yesterday from Playa. We have stayed at many large hotels that were beyond belief in services offered. The La Tortua is by far now our favorite, even given it's small size the staff can seem to never do enough for the guests. We never once encountered anyone without a smile on their face. This hotel is the cleanest place we have been to. We can't wait to return again and would go back tomorrow if we could. Located right off 5th avenue there are places to eat everywhere. With the beach located a short 2 blocks away. Slept like a baby every night and wondered about the posts about noise cause we never heard any. You can't go wrong with this Oasis in Playa Del Carmen.

  • This TripAdvisor Member:
    • Liked — The peace and quiet
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lamar20's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: July 04, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of La Tortuga Hotel

( 53-57 of 420 )
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La Tortuga Hotel Also Known As

Address: Avenida 10, esq Calle 14, Playa del Carmen 77710, Mexico