I was a little worried when I had read some more recent negative reviews on the Sutton Place, but it had been recommended to me by a friend so I decided not to change my booking. I arrived in Chicago early in the morning, and got to the hotel way before any check in time, expecting to need to leave... more

We were at this hotel with a group, and for some reason we were the unlucky ones to get a small room/small bathroom, and bathrooms are very important to me. We are members of their club, and still were given the smaller room. I would have complained but my husband does not like doing that, so we stuck with it.... more

Upon check-in I realised I may have made a mistake. Having arrived from London I was tired and very miserable after a bad flight and less than hospitable welcome from US Immigration I was then subjected to a 45 minute check-in process as the computer had no booking for me even though I had booked direct with the hotel some... more

This hotel is in a great location! Lots of great restaurants are nearby and it's a only about block away from Michigan Ave. The employees here are friendly and very helpful. Our room was very spacious and clean. Nice soaking tub. TV with DVD player and surround sound. We would definitely stay here again. One tip - Skip the valet... more

My girlfriend and I arrived at the Sutton Place Hotel on Saturday, March 1st, 2008 for her 30th birthday celebration night on the town. The hotel is conveniently located near Rush street downtown and was easy to find. Upon arrival, I opted for the onsite parking ($42/day) with valet service. Check-in went smooth and the room was nice although 10... more

We stayed here for a long weekend over Labour Day and had a great time. The location is great, with Morton's Steakhouse about 2 minutes away and The Original Pancake House across the street for breakfast which was delicious - definitely worth the queueing! It was also walking distance to The Hancock Center and Oak Street beach and just a... more

I recently stayed at the Sutton for 4 nights. Positives: -Great location, end of Magnificent Mile, plenty of food options, bars, shops and I felt safe (solo female traveller) - Clean room with desk, tv, dresser, large clean bathroom - Heavy curtains made the room dark so it was easy to sleep, the room was also very quiet - Really... more

Staying at the Sutton Place Hotel one of the first weekends right after new years was a perfect start into the new year. Although it was very very cold in the windy city when we arrived (now I know where this nickname comes from), we were hearty welcomed by Shelby, the doorman. Right after he took care of our luggage,... more

My husband and I decided to take a weekend trip to Chicago. Although we chose a weekend where it was 17 degrees below zero, this didn't dampen our spirits. I expected the Sutton Place to be similar to Toronto's hotel and I wasn't disappointed. From the moment you were greeted by the doorman to the concierge and the front desk... more