The best most friendly hotel and staff we have come across anywhere in the world. We just want to be there as permanent guests and at its very reasonable rates, we might just make that happen :-)! more
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An amazing honeymoon
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Couples/romanticsThe best most friendly hotel and staff we have come across anywhere in the world. We just want to be there as permanent guests and at its very reasonable rates, we might just make that happen :-)! more
We stayed at Hotel La Tortuga for 10 nights in July and August. We were married in Playa Del Carmen, and many of our guests stayed in La Tortuga as well. I believe our party had 16 total rooms at the hotel. This was our second stay at La Tortuga. Previously (5/2008), we had stayed in a Standard (or maybe... more
Everything from the staff to the room was amazing. My husband and I stayed here on our honeymoon and loved everything about this hotel and will be back after our daughters are old enough to stay. The breakfast was amazing, they had champagne and roses on our bed when we arrived. We did have dinner our first night here also... more
My sister and I were looking for a relaxing, beautiful place to stay while in Playa del Carmen, and Hotel La Tortuga did not disappoint in the least. The service was incredible. Everyone from reception to the poolside bartenders, to the restaurant staff to the cleaning staff was incredibly helpful, considerate, friendly and positive throughout our four night stay. The... more
I have stayed at La Tortuga about 12 times over the past 6 years. When I got engaged, I just knew that I wanted for my now husband and I to stay there for our wedding/honeymoon for 9 nights!!! We reserved one of the new deluxe junior suites. We were picked up promptly by the transportation arranged by the hotel.... more
We had a great time at this hotel! The staff is super friendly and the food at El Bistro is really quite good. Esteban was so nice and helpful with some great travel tips. We stayed in a junior suite and it was nice, our only complaint is that we had bed bugs! We got bitten alive every night for... more
We stayed in La Tortuga in the last week of July at the end of a 3 week holiday to the Yucatan. We decided to book Tortuga because of the rave reviews it has been receiving on Tripadvisor. Yes it is a nice hotel. Check in was quick and easy and even though we arrived early our room was ready... more
Our daughter was married this past weekend in Playa del Carmen and about 30 people in our party stayed at La Tortuga. My husband and I were fortunate enough to have 7 full days and we could not have been happier with the location or the accommodations. Like many, we chose La Tortuga because of its rating on Trip Advisor... more
We have just had a weeks stay (7 nights pay for 6) at La Tortuga. We chose it after reading all the reviews and it was No 1 on the Trip advisor website . It read well and seemed like the sort of place that we were looking for. It was. Lovely and small in the touristy town of Playa... more
Absolutely Wonderful Stay! Five friends (all women) were there celebrating my best friends bachelorette party. From the welcoming by the hotel staff all the way till our good-byes, and everything in between was great! The breakfast was excellent with a lot of variety. The room was left spotless every day after the chamber maid came by (her name was Rosa).... more


