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La Tortuga Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 374 reviews
374 Reviews
5.0 of 5 stars
260
4.0 of 5 stars
78
3.0 of 5 stars
17
2.0 of 5 stars
16
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 158 hotels in Playa del Carmen
  • Address
    Avenida 10, esq Calle 14
    Playa del Carmen 77710
    Mexico
Check Rates: $207 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 370 traveler reviews
  • What to Expect:
    • 4 based on 290 reviews Rooms
    • 5 based on 292 reviews Service
    • 4.5 based on 288 reviews Value
    • 4.5 based on 292 reviews Cleanliness
    • 4 based on 60 reviews Pool
  • Recommended For:
    • 80% based on 313 reviews An amazing honeymoon
    • 50% based on 313 reviews Older travelers
    • 30% based on 313 reviews Young singles
    • 20% based on 313 reviews Families with teenagers
    • 10% based on 313 reviews Couples/romantics

Reviews of La Tortuga Hotel

( 1-10 of 374 )
5 of 5 stars
Hampshire, U.K.
Aug 26, 2008

The best most friendly hotel and staff we have come across anywhere in the world. We just want to be there as permanent guests and at its very reasonable rates, we might just make that happen :-)! more

5 of 5 stars
Los Angeles, CA
Aug 25, 2008
2/2 found this review helpful

We stayed at Hotel La Tortuga for 10 nights in July and August. We were married in Playa Del Carmen, and many of our guests stayed in La Tortuga as well. I believe our party had 16 total rooms at the hotel. This was our second stay at La Tortuga. Previously (5/2008), we had stayed in a Standard (or maybe... more

Aug 24, 2008

Everything from the staff to the room was amazing. My husband and I stayed here on our honeymoon and loved everything about this hotel and will be back after our daughters are old enough to stay. The breakfast was amazing, they had champagne and roses on our bed when we arrived. We did have dinner our first night here also... more

5 of 5 stars
New York, NY
Aug 23, 2008

My sister and I were looking for a relaxing, beautiful place to stay while in Playa del Carmen, and Hotel La Tortuga did not disappoint in the least. The service was incredible. Everyone from reception to the poolside bartenders, to the restaurant staff to the cleaning staff was incredibly helpful, considerate, friendly and positive throughout our four night stay. The... more

5 of 5 stars
Tyler, Texas
Aug 21, 2008
1/1 found this review helpful

I have stayed at La Tortuga about 12 times over the past 6 years. When I got engaged, I just knew that I wanted for my now husband and I to stay there for our wedding/honeymoon for 9 nights!!! We reserved one of the new deluxe junior suites. We were picked up promptly by the transportation arranged by the hotel.... more

3 of 5 stars
Portland, Oregon
Aug 14, 2008
0/1 found this review helpful

We had a great time at this hotel! The staff is super friendly and the food at El Bistro is really quite good. Esteban was so nice and helpful with some great travel tips. We stayed in a junior suite and it was nice, our only complaint is that we had bed bugs! We got bitten alive every night for... more

Aug 12, 2008
2/2 found this review helpful

We stayed in La Tortuga in the last week of July at the end of a 3 week holiday to the Yucatan. We decided to book Tortuga because of the rave reviews it has been receiving on Tripadvisor. Yes it is a nice hotel. Check in was quick and easy and even though we arrived early our room was ready... more

5 of 5 stars
Virginia Beach, Virginia
Jul 31, 2008
1/2 found this review helpful

Our daughter was married this past weekend in Playa del Carmen and about 30 people in our party stayed at La Tortuga. My husband and I were fortunate enough to have 7 full days and we could not have been happier with the location or the accommodations. Like many, we chose La Tortuga because of its rating on Trip Advisor... more

Jul 14, 2008
5/6 found this review helpful

We have just had a weeks stay (7 nights pay for 6) at La Tortuga. We chose it after reading all the reviews and it was No 1 on the Trip advisor website . It read well and seemed like the sort of place that we were looking for. It was. Lovely and small in the touristy town of Playa... more

Jul 12, 2008
2/4 found this review helpful

Absolutely Wonderful Stay! Five friends (all women) were there celebrating my best friends bachelorette party. From the welcoming by the hotel staff all the way till our good-byes, and everything in between was great! The breakfast was excellent with a lot of variety. The room was left spotless every day after the chamber maid came by (her name was Rosa).... more

Reviews of La Tortuga Hotel

( 1-10 of 374 )
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La Tortuga Hotel Address

Avenida 10, esq Calle 14, Playa del Carmen 77710, Mexico