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Riu Caribe

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,741 reviews
1,741 Reviews
5.0 of 5 stars
924
4.0 of 5 stars
494
3.0 of 5 stars
132
2.0 of 5 stars
116
1.0 of 5 stars
75
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#18 of 157 hotels in Cancun
  • Address
    Blvd. Kukulcan, Km 5.5, Lote 6-C
    Cancun 77500
    Mexico
Check Rates: $328 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 1,738 traveler reviews
  • What to Expect:
    • 4 based on 970 reviews Rooms
    • 4.5 based on 964 reviews Service
    • 4 based on 958 reviews Value
    • 4.5 based on 964 reviews Cleanliness
    • 4 based on 298 reviews Pool
  • Recommended For:
    • 70% based on 1,030 reviews Families with teenagers
    • 60% based on 1,030 reviews Young singles
    • 50% based on 1,030 reviews Families with young children
    • 50% based on 1,030 reviews An amazing honeymoon
    • 50% based on 1,030 reviews Older travelers

Reviews of Riu Caribe

( 1-10 of 1,741 )
3 of 5 stars
Angleton, Texas
Aug 15, 2008
3/3 found this review helpful

This was my first time to this resort since 2005 I would say that there have been mostly improvements to this hotel. Hotel itself has been remodeled since 2005. The outside of the hotel looks different from the front and they have added a sushi restaurant. Food: There is the buffet, Maria Margaritas (mexican) and now a steakhouse that used... more

5 of 5 stars
London, UK
Aug 14, 2008
2/2 found this review helpful

Booked through First Choice... horrible flights - very uncomfortable seats go for the upgrade or choose a different carrier (we will not be going with them again) Arrival at the airport was fine.. make sure you take a pen with you so you can complete the tourist visa thingy... (they don't accept penciled ones :) No problems booking into the... more

4 of 5 stars
Maryland
Aug 13, 2008
1/1 found this review helpful

My husband and I stayed at the Riu Caribe from July 28-August 2. I started reading the reviews a couple of months beforehand, and was not clear on what to expect. I'm happy to say we had a wonderful stay at this hotel. The room was cleaned every day and the sheets were also changed every day, which is very... more

5 of 5 stars
london, england
Aug 13, 2008
5/6 found this review helpful

This review is about the hotel ( don't get me started on First Choice Airlines) and all I can say is that I thought the hotel was first rate. I read a lot of the reviews on here before we went and want to put my own opinion forward. Firstly the reception - Staff were friendly, maybe it's because i'm... more

4 of 5 stars
wiltshire
Aug 11, 2008

We have just returned from the Riu Caribe and had a great time. Reading some of the other reviews makes me find it hard to believe they were at the same hotel but I do find that the star rating people give to their reviews reflects the effort they put into their holiday. Certainly if you are looking for Michelin... more

Aug 11, 2008
1/5 found this review helpful

I've stayed at this hotel before and loved it, but it has gone downhill over the years. Upon arrival we were given a room with no airconditioning, (it was in the 90's outside), the mini fridge was not working and there was black mold in the bathroom. the entire room smelled of mold. We went right down to the front... more

Aug 8, 2008
3/3 found this review helpful

I booked this hotel at the last minute and so glad we changed from the Grand Oasis. Heard that place was terrible from a couple who stayed there. The Riu Caribe is very nice and the service was awesome. The hotel and pool were very clean and the food in all the restaurants and buffets was good. All of the... more

Aug 7, 2008
1/8 found this review helpful

DO NOT TRUST THIS HOTEL! me and family stayed at riu caribe recently and me and my brother had money stolen from our room by the security gaurds, we know this because some family were staying in the room next to ours and they saw the hotel security enter the room whilst we were out. when we got back our... more

1 of 5 stars
madison wi
Aug 6, 2008
2/4 found this review helpful

DONT STAY HERE!! There were cockroaches on the walls and in our room...the room was never cleaned in the 4 days we were there and we had to call and beg the front desk for clean towels. NOT AN OCEAN VIEW! Our room was in the basement and the bed sheets and the floor was very damp, the room was... more

5 of 5 stars
connecticut
Aug 6, 2008
2/2 found this review helpful

We could probably go on and on, but will make this as short as possible. Just returned from a week at the Riu, and I have to say that we all had an incredible time ! My husband and I and our 2 teenage daughters (17 and 19) can't say enough good things and really wish we were still there.... more

Reviews of Riu Caribe

( 1-10 of 1,741 )
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Riu Caribe Address

Blvd. Kukulcan, Km 5.5, Lote 6-C, Cancun 77500, Mexico